Effective Date: 7/10/2025

This Terms and Conditions Agreement (“Agreement”) sets forth the terms and conditions under which you (“User” or “you”) may access and use the website mosamcosmetics.com (“Website”), operated by Mosam Cosmetics (“Company,” “we,” “our,” or “us”).

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement and our Privacy Policy. If you do not agree with these terms, you must not use our Website.

1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Website or place an order. By using this Website, you represent and warrant that you meet the eligibility requirements.

2. Website Usage and Account

2.1. You agree to use the Website for lawful purposes only and in a manner consistent with all applicable local, national, or international laws and regulations.

2.2. You may be required to create an account to access certain features. You agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Product Information and Pricing

3.1. We make every effort to ensure the accuracy of product descriptions, images, prices, and availability, but errors may occur. We reserve the right to correct any inaccuracies and to change or update information at any time without prior notice.

3.2. All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

4. Orders and Payments

4.1. By placing an order on our Website, you agree to purchase the selected product(s) in accordance with these Terms.

4.2. We reserve the right to accept or decline any order at our sole discretion. We may limit or cancel quantities purchased per person, household, or order.

4.3. Payment must be made in full at the time of placing an order. We accept payment through the methods indicated on the Website.

5. Shipping and Delivery

5.1. Orders will be shipped in accordance with our Shipping Policy. Estimated delivery times are provided for convenience only and are not guaranteed.

5.2. We are not responsible for delays or losses due to incorrect shipping addresses or unforeseen circumstances beyond our control.

6. Returns and Refunds

6.1. Returns, exchanges, and refunds are governed by our Return & Refund Policy, available on the Website. By placing an order, you agree to that policy.

6.2. Certain products may not be eligible for return due to hygiene and safety standards.

7. Intellectual Property

7.1. All content on this Website, including text, images, graphics, logos, icons, product packaging, and design, is the intellectual property of Mosam Cosmetics or its licensors and is protected by applicable intellectual property laws.

7.2. You may not reproduce, distribute, modify, display, perform, or use any content without our prior written consent.

8. Limitation of Liability

8.1. To the fullest extent permitted by law, Mosam Cosmetics disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

8.2. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use or inability to use this Website or its products.

9. User Conduct and Prohibited Activities

9.1. You agree not to use the Website in any way that could damage, disable, overburden, or impair the Website or interfere with any other user’s use of the Website.

9.2. Prohibited conduct includes but is not limited to:

• Uploading malicious code or viruses

• Harassing or abusing other users

• Attempting to gain unauthorized access to the Website or its servers

10. Termination

We reserve the right to suspend or terminate your access to the Website at any time, for any reason, including if you violate these Terms.